About Us

PatientWorks Corporation is located in Cary, North Carolina with a sales office in Richmond, Virginia and is a subsidiary of privately held SalePoint, Inc. SalePoint serves the healthcare, retail, public sector, and higher education industries and is headquartered in Columbus, Ohio  with offices and staff in San Diego, Tampa, Michigan, Austin, Texas; and Sacramento, California. SalePoint has been serving multiple industries with software and hardware solutions since 1987 and has worked with leading companies and hospitals throughout its history.

History

In 1998, in response to the emerging electronic healthcare record technology, PatientWorks developed a leading edge enterprise document automation software solution. PatientWorks is currently implemented in over 95 healthcare facilities across the US and is growing rapidly as healthcare providers more quickly adopt self-service technology. In 2009, PatientWorks created a leading-edge patient self-service kiosk solution built upon the integration and forms management capabilities of the PatientWorks software platform. The KioskWorks module was introduced to the market in mid-2010. CheckinWorks was released in late 2010 as a response to the desire of the healthcare market to facilitate the patient check in process from a mobile tablet. With the implementation of KioskWorks or CheckinWorks, healthcare organizations can automate the processes behind and in front of the registration desk to provide a complete patient interface to the entire check in process including:

  • Enterprise forms completion and management
  • Signature capture
  • Patient authentication
  • Insurance verification
  • Co-pay authorization and collection
  • Update patient information including demographics, insurance data and other information
  • Visitor management including badges to secure the facility
  • Integration with hospital information systems and practice management systems to reduce manual processes and work
  • Patient queue and flow management
  • Achieve PCI, EMV and HIPAA compliance

Every day, PatientWorks helps leading health care providers with their changing business needs. Our track record and strong customer references demonstrate that we bring deep technical, industry and domain expertise and best practices to the our clients. PatientWorks offers a variety of solutions geared specifically for the health care provider. These solutions provide front line staff members with automation that empowers performance. The ability to quickly and easily check-in patients and accept patient share collections at the point of service allows your staff members to spend more time servicing the patient medical needs and less time on the financial and procedural aspects of the visit. Self Service Check-in Kiosks, Mobile Applications, integrated EMV compliant cashiering, Patient Identification Solutions and enterprise patient document management allow the organization to reduce costs, reduce wait times, and improve patient satisfaction while maintaining compliance with PCI, EMV and HIPAA standards.