Patient Queue and Wait Time Tracking
Allow your staff to manage the patient check-in process in real-time using KioskWorks Queue Navigator. Staff can monitor patient wait times and determine the status of co-pay collections as well as identify patients who have updated their demographic and insurance information during the check-in process. Additionally, your staff can determine whether documentation and/or other EHR forms have been signed. Queue Navigator can also notify additional staff if patient wait times exceed pre-determined criteria.
- Monitor patient wait time and determine the status of co-pay collections.
- Determine whether required forms have been signed.
- Verify patient demographic information and allowing staff to update your HIS as needed.
- Verify insurance information.
- View important reports and metrics including:
- Wait Times
- Patient Tracking
- Process Utilization