Many healthcare organizations today are implementing Epic as their hospital information systems. How does PatientWorks’ solutions fit with Epic implementations? PatientWorks offers solutions designed to complement and enhance critical hospital systems, like Epic, Allscripts, Cerner, Siemens, MEDITECH and others. PatientWorks provides Patient Self-Service, Patient Engagement, eForms, electronic signature, barcoding & digital imprinting, discrete data capture, and workflow solutions that enhance the Epic applications. Epic’s product suite includes a wide range of integrated functionality. However, third party solutions such as PatientWorks enhance and add additional functionality to the Epic solution where Epic’s features are limited.
ROBUST ENTERPRISE FORMS DESIGN AND MANAGEMENT SOLUTION
PatientWorks eForms solution includes a robust forms design tool, user friendly interfaces and processes, workflow and automation processes that allow you to go beyond the Epic forms functionality. The enterprise may not use Epic in all its locations and offices and PatientWorks spans the entire enterprise allowing a complete forms solution including your HR, AR and AP departments. Due to PatientWorks’ focus and history in forms management, the solution has capabilities not found in the Epic forms solution. Compare the features of PatientWorks against the Epic features list and let us determine how PatientWorks can enhance your forms management process. PatientWorks also provides consumables such as arm bands and other forms used by your locations. With our contingent data format on forms, you can easily setup forms to print custom data based on location or other criteria. As one hospital administration staff member said, “PatientWorks forms design tool is much easier to use and has much more capability”. As hospitals make the transition to clinical modules in Epic, some paper forms may still be used in many areas, such as ancillary and outpatient departments or even in critical patient access areas. For example, many hospitals still capture consent by having patients sign paper forms. PatientWorks integrates with Epic to automate the remaining documentation, ensuring it is archived into the EMR in the correct location to meet compliance standards. PatientWorks integrates with major imaging and archiving systems. Therefore your hospital can receive the benefits of PatientWorks with any imaging and archiving system your hospital chooses. You can store images and data content of completed forms for integration with other applications.
ELECTRONIC SIGNATURE CAPTURE AND DOCUMENT IMAGING
PatientWorks solutions include the ability to eliminate paper and paper handling through electronic forms and electronic signature capture. Our solutions include staff facing and patient facing solutions that allow electronic forms presentation, electronic signature capture and transfer of signed forms and images to the hospital’s imaging system. Since the solution spans the entire organization regardless of what HIS or PMS the location is using, there is the opportunity to standardize the processes across the enterprise rather than deploy and manage multiple systems. PatientWorks eSignature solutions support a wide variety of hardware platforms and are designed for ease of use. Today mobility is a major advantage to the hospital. PatientWorks supports eSignature on mobile tablet platforms. In addition, we provide smartphone apps and portals to further extend forms and payment options for patients.
DOWNTIME REGISTRATION AND OTHER FUNCTIONALITY
When your Epic applications are down for scheduled maintenance or for other reasons, you can use the PatientWorks application for forms, downtime registration, and other functions since the PatientWorks database is a mirror image of the Epic appointments data. This saves significant time and effort. PatientWorks provides Epic hospitals with a downtime registration solution allowing staff to capture patient information and produce barcoded forms, wristbands, and labels with patient-specific identifiers for positive patient identification. Once the system is restored, the clinical documentation generated by PatientWorks can be instantly added to the EMR. Having a downtime registration and clinical documentation solution is critical to maintaining the integrity of the patient record and safeguarding against patient safety risks.
INTEGRATION WITH EPIC
PatientWorks integrates with Epic in a variety of methods through our comprehensive integration engine. You can use HL7, data files, or other techniques to transfer data and trigger events. You define the best integration method that meets your needs. Due to the use of the integration engine, you can easily make changes or modifications to the integration as your requirements change.